When a pipe bursts or a toilet won’t stop overflowing, every second counts. One of the most important things a homeowner can do is know how to shut off your water in an emergency. Quick action can save you thousands in damage and give you time to call in a pro.
At Flamingo Plumbing & Backflow Services, we’re here to help Palm Beach County homeowners stay prepared and protected.

1

Locate Your Main Water Shut-Off Valve

Your home’s main water shut-off valve controls the entire water supply. If you’re facing a plumbing emergency like a burst pipe, this is the first place to go.Where to Find It in South Florida Homes:
  • Along the exterior wall of the home near the water meter
  • Inside the garage or utility area
  • In a ground-level box near the front of your property
Pro Tip: Take a photo of your valve location and share it with your family, so everyone knows where to find it.
2

Turn Off the Water

Once you’ve found the valve, here’s how to shut it off safely:
  • Ball Valve (lever handle): Turn it 90 degrees so it’s perpendicular to the pipe.
  • Gate Valve (round handle): Turn clockwise until it stops (don’t over-tighten).

If your valve is stuck, use a wrench - but avoid using excessive force.

3

Isolate the Problem (Optional)

If the issue is limited to a specific fixture (like a leaking sink or overflowing toilet), you can shut off water just to that area:
  • Toilet: Shut-off valve is near the base, behind the toilet.
  • Sink: Look under the sink for hot and cold water valves.
  • Washing Machine: Turn both supply valves clockwise behind the unit.

This can buy you time before a plumber arrives, without losing water access to your entire house.

4

Call An Emergency Plumber

Turning off the water stops the immediate crisis - but fixing the root issue is where professionals come in. At Flamingo Plumbing, we offer 24/7 emergency plumbing services across Palm Beach County, from Boca Raton to West Palm Beach and everywhere in between.

Request emergency service online or call (561) 448-3200.

5

Make an Emergency Plumbing Plan

The best time to learn how to turn off your water is before a disaster happens.
  • Label your shut-off valve
  • Keep a wrench nearby
  • Share the location with your household
  • Schedule a plumbing inspection to make sure your shut-off valves are in working condition.

Trust Flamingo Plumbing When Emergencies Strike

With fast response times, honest pricing, and unmatched craftsmanship, Flamingo Plumbing & Backflow Services is the name Palm Beach County homeowners trust. Whether it’s a burst pipe or a simple valve replacement, we’re just a phone call away.

📍 Proudly serving West Palm Beach, Boynton Beach, Delray, Boca Raton, Wellington, and beyond.